We’d love to hear from you.
Whether you have a question about custom sizing, need help selecting the right lettering colour for your nursery, or want an update on your order, our New Zealand team is here to help.
Direct Studio Contact
Every Called By Name banner is individually designed, hand-cut, and machine-stitched in our New Zealand studio.
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Email Our Studio
hello@calledbyname.nz
Replies within 24–48 hours (Mon–Fri)
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Handcrafted in New Zealand
Individually cut & stitched from 100% NZ wool felt.
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Crafting Turnaround
7–14 working days from digital proof approval.
✨ Ready to Design Your Banner?
You can type your exact name and preview all 8 lettering colours live in our interactive Design Space.
Explore All Banner Styles
Browse our Signature Name Banners, Family Gathering Banners, and Retro Initial Minis.
View All Banners in Shop →Send Us a Message
Fill out the form below and we’ll get back to you shortly.
Helpful Answers
Frequently Asked Questions
Everything you need to know about our handcrafted banner ordering process.
Yes, absolutely! We never cut any felt until you have reviewed and approved your complimentary digital proof sketch sent by email. If you want to test names right now, you can also use our live interactive Design Space.
Because every banner is individually hand-cut and machine-stitched to order, crafting takes approximately 7–14 working days from the moment your digital proof is approved.
Our Name Banners and Family Banners are finished as clean rectangular felt hangings with two solid antique brass corner eyelets (rivets) in the top-left and top-right corners. You can easily hang them flush against the wall using small brass finish nails, picture hooks, or thread. (The Mini uses a solid pine wooden dowel rod and twine loop).
Yes! We ship nationwide across New Zealand via tracked NZ Post courier ($8.50 NZD, or free on orders over $150 NZD), and to Australia via Tracked Air Courier ($22 NZD).